AI Customer Support Widget Pro v2

Overview

Theme Overview

A production-ready OpenAI-powered floating customer support widget. Upload the folder, add your OpenAI API key, add your business knowledge, paste the embed script, and start answering website visitor questions without MySQL or an admin dashboard.

AI Customer Support Widget Pro v2 is a lightweight OpenAI-powered website support assistant designed for businesses, agencies, freelancers, online stores, SaaS websites, service companies, and commercial website owners who want to add AI customer support quickly.

The widget works as a floating chat button that can be embedded on almost any website. Buyers upload the folder to their hosting, add their own OpenAI API key in config.php, add business FAQs, products, services, pricing, policies, installation notes, support details, and company information inside data/business-knowledge.txt, then paste one script before the website closing body tag.

This tool does not require MySQL, database setup, Composer, Node.js, or an admin dashboard. It is built for simple shared-hosting deployment and can work on cPanel, hPanel, DirectAdmin, WordPress websites, WooCommerce stores, Shopify storefronts, basic PHP websites, and static HTML pages.

The widget uses OpenAI’s Responses API endpoint and sends the visitor’s question together with the buyer’s system prompt and business knowledge file. This allows the AI assistant to answer questions based on the buyer’s own business information without fine-tuning or model training.

If no OpenAI API key is added, the widget runs in demo mode so buyers can preview the design and basic behavior before activating live AI replies.

AI Customer Support Widget Pro v2 is ideal for customer support, product guidance, service FAQs, installation help, refund policy explanation, pricing guidance, contact routing, and website visitor assistance.

The product includes a setup landing page, floating widget JavaScript, PHP API endpoint, OpenAI configuration file, system prompt file, business knowledge file, README buyer guide, and clean responsive UI styling.

Live Demo

Test the theme before purchase

Use the live demo URL to preview the floating AI customer support widget, buyer setup page, demo mode response, embed script, and business knowledge workflow. The widget runs without MySQL and does not require an admin dashboard. Buyers only add their own OpenAI API key in config.php, update data/business-knowledge.txt with their business information, and paste the embed script on their website.

Open Live Demo

Core Features

What is included

✓ OpenAI-powered customer support widget

✓ Uses OpenAI Responses API endpoint

✓ Floating AI chat button

✓ Responsive chat panel

✓ Short professional AI replies

✓ No MySQL required

✓ No admin dashboard required

✓ No Composer required

✓ No Node.js required

✓ Buyer adds own OpenAI API key

✓ Buyer trains assistant using business-knowledge.txt

✓ System prompt file included

✓ Demo mode when API key is missing

✓ Works on cPanel websites

✓ Works on hPanel websites

✓ Works on DirectAdmin hosting

✓ Works on basic PHP websites

✓ Works on static HTML websites

✓ Works on WordPress websites

✓ Works on WooCommerce stores

✓ Works on Shopify storefronts

✓ Simple embed script

✓ data-base support for correct API routing

✓ Cache version support using ?v=1

✓ Business FAQ support

✓ Product and service guidance

✓ Pricing and policy explanation

✓ Contact routing support

✓ Installation guidance support

✓ Custom welcome message

✓ Custom widget title

✓ Custom widget color

✓ CORS headers included

✓ POST API endpoint included

✓ Safe JSON response handling

✓ Buyer README guide included

✓ Industry prompt guidance included

✓ Business knowledge template included

✓ Clean mobile-friendly UI

✓ Commercial marketplace-ready ZIP

✓ Easy buyer setup

✓ No fine-tuning required

✓ No database training required

✓ Editable system prompt

✓ Editable business dataset file

Best For

Ideal use cases

Small business websites cPanel website owners hPanel website owners WordPress websites WooCommerce stores Shopify stores PHP websites HTML landing pages SaaS websites AI tool websites eCommerce stores Theme marketplaces Digital product stores Real estate websites Clinic websites Restaurant websites Legal service websites Education websites Agency websites Freelancers Web developers Hosting providers Website template buyers Online service providers Customer support teams Product support pages Business FAQ automation

Pages Included

Complete page structure

Page Widget Landing Page

Page Embed Demo Page

Page Floating Widget Interface

Page PHP API Chat Endpoint

Page README Setup Guide

Page Business Knowledge File

Page System Prompt File

Page Configuration File

Page CSS Styling File

Page JavaScript Embed File

Package Includes

Files and assets included

index.php landing page
config.php configuration file
api/chat PHP endpoint
widget/embed.js floating widget script
assets/css/style.css styling file
prompts/system-prompt.txt assistant behavior file
data/business-knowledge.txt business training file
README.txt buyer setup guide
Industry prompt examples
Demo mode response logic
OpenAI API integration code
Buyer-safe embed code example
Commercial ZIP folder structure

Installation

How to install

1 Download the ZIP file.

2 Extract the ZIP file on your computer.

3 Upload the ai-support-widget folder to your website hosting.

4 Open config.php.

5 Add your own OpenAI API key.

6 Keep the OpenAI model as the default or change it if needed.

7 Open data/business-knowledge.txt.

8 Add your business name, products, services, pricing, FAQs, policies, contact details, working hours, refund policy, shipping policy, and support information.

9 Open prompts/system-prompt.txt if you want to adjust the assistant behavior.

10 Open the widget folder URL in your browser to test the demo page.

11 Copy the embed script from the setup page.

12 Paste the embed script before the closing body tag of your website.

13 For WordPress, paste the script in footer/header injection, theme footer, or custom code plugin.

14 For Shopify, paste the script before closing body tag in theme.liquid.

15 For cPanel/hPanel PHP websites, paste the script before closing body tag in layout/footer file.

16 If the widget JavaScript is updated and old code still appears, increase the script version from ?v=1 to ?v=2.

17 Test the widget by asking a business question.

18 Your AI support widget is ready.

Commercial Information

License, support and refund policy

License

This license allows one buyer to use the widget for one website or one client project. The buyer may customize the widget title, color, welcome message, business knowledge file, system prompt, configuration file, and styling for their own business or client project.

Redistribution, resale, repackaging, sharing, uploading to another marketplace, or reselling of the original ZIP file is not allowed unless an extended or reseller license is purchased.

The buyer is responsible for using their own OpenAI API key and paying any API usage costs directly to OpenAI. Realigns Inc does not provide API credits inside this product unless separately agreed.

This product provides a ready-to-use website support widget. It does not include legal, medical, financial, or regulated professional advice. Buyers should customize the system prompt and business knowledge responsibly for their industry.

Support

Support includes basic installation guidance, file structure explanation, config.php setup guidance, OpenAI API key placement guidance, embed script explanation, business-knowledge.txt editing guidance, and standard widget setup help.

Support does not include providing OpenAI API credits, creating an OpenAI account, custom prompt engineering for every business, custom redesign, third-party website debugging, WordPress theme editing, Shopify theme editing, payment integration, database integration, or advanced custom feature development. These services may be available separately as paid customization work.

Refund Policy

Because this is a digital downloadable product, refunds are not available after download unless the product ZIP file is corrupted, missing essential files, or technically unusable in its original form.

If the buyer faces setup issues, support will be provided to help resolve the problem where possible. Refunds are not provided for missing OpenAI API keys, OpenAI billing issues, buyer hosting limitations, disabled PHP cURL, buyer customization errors, third-party website conflicts, unsupported hosting environments, or API usage costs.

Theme screenshots